Jul 2025 – Present ...

Site Reliability Engineering Manager

Systems Plus Floor & Decor Technology Services
  • Lead SRE initiatives for retail technology infrastructure supporting Floor & Decor operations
  • Guide and mentor developers on SRE principles, error budgeting, and self-service debugging, improving developer experience and reducing operational toil
  • Manage multi-cloud environments with focus on Microsoft Azure platform reliability
  • Drive observability and monitoring strategy using Dynatrace and ELK stack
  • Oversee Salesforce platform reliability and integration management
  • Implement DevOps practices using Kubernetes, Jenkins, and ArgoCD for deployment automation
  • Manage incident response and service management through ServiceNow platform
  • Champion SRE best practices across engineering teams — evangelizing SLI/SLO thinking, blameless postmortems, and reliability-first culture through internal advocacy, runbooks, and developer onboarding guides
SRE Management Microsoft Azure Dynatrace Salesforce ELK Stack Kubernetes ArgoCD Jenkins ServiceNow Developer Advocacy
2017 – 2025 8 Years

Senior Site Reliability / Infrastructure Leader

Barclays Bank Global Investment Bank
  • Led large-scale SRE, Reliability & Platform Engineering initiatives for critical banking systems
  • Owned availability, performance, incident management, and resilience for production platforms
  • Drove observability strategy using tools like Dynatrace, ELK, logging & metrics platforms
  • Partnered with engineering, product, and business teams to improve system reliability and delivery velocity
  • Enforced cloud security best practices across AWS infrastructure — overseeing certificate management, vulnerability governance, access controls, and compliance alignment for regulated banking environments
  • Led DevOps and security compliance for PSD2 — the UK open banking regulation for payments — acting as DevOps Consultant overseeing end-to-end vulnerability management, access security, and platform hardening across credit card payment systems to meet FCA regulatory standards
  • Mentored engineers and led teams across geographies
  • Championed automation, DevOps practices, and Agile delivery
Team Leadership SRE Dynatrace ELK Stack Banking Systems Incident Management Observability Cloud Security AWS PSD2 Regulatory Compliance
2015 – 2017 2 Years

Senior Infrastructure / Platform Engineer

Atos Origin Global IT Services
  • Designed and supported enterprise infrastructure platforms
  • Worked on production support, monitoring, automation, and service stability
  • Collaborated closely with application teams to improve uptime and reduce incidents
Infrastructure Platform Engineering Monitoring Automation Production Support
2010 – 2015 5 Years

Software / Systems Engineer

Cognizant Technology Solutions Global Technology Services
  • Started career in enterprise IT and production systems
  • Gained strong foundation in systems engineering, support, delivery, and operations
  • Worked across multiple clients and large distributed environments
Systems Engineering Enterprise IT Production Systems Operations Multi-client

Banking & Financial Services

Critical systems at global scale

SaaS & Enterprise Platforms

High-availability distributed systems

Team Leadership

Mentoring across geographies

15+ Years Experience

Individual contributor to leadership