Job History
15+ years of progressive career growth across Banking, Financial Services, SaaS & Enterprise Platforms
Jul 2025 – Present
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Site Reliability Engineering Manager
Systems Plus
Floor & Decor Technology Services
- Lead SRE initiatives for retail technology infrastructure supporting Floor & Decor operations
- Guide and mentor developers on SRE principles, error budgeting, and self-service debugging, improving developer experience and reducing operational toil
- Manage multi-cloud environments with focus on Microsoft Azure platform reliability
- Drive observability and monitoring strategy using Dynatrace and ELK stack
- Oversee Salesforce platform reliability and integration management
- Implement DevOps practices using Kubernetes, Jenkins, and ArgoCD for deployment automation
- Manage incident response and service management through ServiceNow platform
- Champion SRE best practices across engineering teams — evangelizing SLI/SLO thinking, blameless postmortems, and reliability-first culture through internal advocacy, runbooks, and developer onboarding guides
2017 – 2025
8 Years
Senior Site Reliability / Infrastructure Leader
Barclays Bank
Global Investment Bank
- Led large-scale SRE, Reliability & Platform Engineering initiatives for critical banking systems
- Owned availability, performance, incident management, and resilience for production platforms
- Drove observability strategy using tools like Dynatrace, ELK, logging & metrics platforms
- Partnered with engineering, product, and business teams to improve system reliability and delivery velocity
- Enforced cloud security best practices across AWS infrastructure — overseeing certificate management, vulnerability governance, access controls, and compliance alignment for regulated banking environments
- Led DevOps and security compliance for PSD2 — the UK open banking regulation for payments — acting as DevOps Consultant overseeing end-to-end vulnerability management, access security, and platform hardening across credit card payment systems to meet FCA regulatory standards
- Mentored engineers and led teams across geographies
- Championed automation, DevOps practices, and Agile delivery
2015 – 2017
2 Years
Senior Infrastructure / Platform Engineer
Atos Origin
Global IT Services
- Designed and supported enterprise infrastructure platforms
- Worked on production support, monitoring, automation, and service stability
- Collaborated closely with application teams to improve uptime and reduce incidents
2010 – 2015
5 Years
Software / Systems Engineer
Cognizant Technology Solutions
Global Technology Services
- Started career in enterprise IT and production systems
- Gained strong foundation in systems engineering, support, delivery, and operations
- Worked across multiple clients and large distributed environments
Banking & Financial Services
Critical systems at global scale
SaaS & Enterprise Platforms
High-availability distributed systems
Team Leadership
Mentoring across geographies
15+ Years Experience
Individual contributor to leadership